Yes, I am really upset with the recent ban on SMS but not for the reasons you might think. I have no problem with restriction on SMSes but all I need is a valid explanation. The first two days, I was under the misconception that may be networks didn't quite understand the ban imposed by the government and I spent so much time trying to make them. Later, I found out it was the collective decision of the network operators. Then why couldn't they just say so? I did ask a number of times.
As customers, it is my right to demand an explanation. When it was clearly state in newspaper reports that bulk SMSes were banned, they couldn't just make their own rules, could they? Many simple ignored me, newspapers and news channels included, and others quoted the same thing again and again. I am not an idiot - I get it that you have been instructed by the government to impose the ban but it was supposed to be on bulk SMSes. I just want to know what exactly is it? Did you not get it right or were the newspapers misinterpreted things? If TRAI changed the rule, could you not simply say so rather than going in circles when I'm asking such a simple question.
I really like Vodafone, I honestly do but this was just not done. Goes to show that there is no transparency in this country. Anyone can do anything while we are left shouting and screaming which they "censor" as per their whims and fancies.
No, I'm not some teenager fretting about the ban because I have to text my friends or perhaps boyfriend. I'm a citizen of this country who has been robbed off her constitutional rights; a citizen who no one is ready to give answers to.
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